Company with $36 million SD 911 contract says outage caused by Missouri light pole installation

A 911 outage affecting hundreds of calls for emergency services throughout South Dakota April 17 was caused by a company installing a light pole in Kansas City, MO, according to South Dakota’s 911 telecommunications provider Lumen, formerly known as Century Link.Lumen, which is headquartered in Louisiana, said the outage was caused by a third party but did not offer any further explana...

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